[Code of Federal Regulations]
[Title 26, Volume 18]
[Revised as of April 1, 2004]
From the U.S. Government Printing Office via GPO Access
[CITE: 26CFR301.6404-2]

[Page 354-357]
 
                       TITLE 26--INTERNAL REVENUE
 
    CHAPTER I--INTERNAL REVENUE SERVICE, DEPARTMENT OF THE TREASURY 
                               (CONTINUED)
 
PART 301_PROCEDURE AND ADMINISTRATION--Table of Contents
 
                    Abatements, Credits, and Refunds
 
Sec. 301.6404-2  Abatement of interest.

    (a) In general. (1) Section 6404(e)(1) provides that the 
Commissioner may (in the Commissioner's discretion) abate the assessment 
of all or any part of interest on any--
    (i) Deficiency (as defined in section 6211(a), relating to income, 
estate, gift, generation-skipping, and certain excise taxes) 
attributable in whole or in part to any unreasonable error or delay by 
an officer or employee of the Internal Revenue Service (IRS) (acting in 
an official capacity) in performing a ministerial or managerial act; or
    (ii) Payment of any tax described in section 6212(a) (relating to 
income, estate, gift, generation-skipping, and certain excise taxes) to 
the extent that any unreasonable error or delay in payment is 
attributable to an officer or employee of the IRS (acting in an official 
capacity) being erroneous or dilatory in performing a ministerial or 
managerial act.
    (2) An error or delay in performing a ministerial or managerial act 
will be taken into account only if no significant aspect of the error or 
delay is attributable to the taxpayer involved or to a person related to 
the taxpayer within the meaning of section 267(b) or section 707(b)(1). 
Moreover, an error or delay in performing a ministerial or managerial 
act will be taken into account only if it occurs after the IRS has 
contacted the taxpayer in writing with respect to the deficiency or 
payment. For purposes of this paragraph (a)(2), no significant aspect of 
the error or delay is attributable to the taxpayer merely because the 
taxpayer consents to extend the period of limitations.
    (b) Definitions--(1) Managerial act means an administrative act that 
occurs during the processing of a taxpayer's case involving the 
temporary or permanent loss of records or the exercise of judgment or 
discretion relating to management of personnel. A decision concerning 
the proper application of federal tax law (or other federal

[[Page 355]]

or state law) is not a managerial act. Further, a general administrative 
decision, such as the IRS's decision on how to organize the processing 
of tax returns or its delay in implementing an improved computer system, 
is not a managerial act for which interest can be abated under paragraph 
(a) of this section.
    (2) Ministerial act means a procedural or mechanical act that does 
not involve the exercise of judgment or discretion, and that occurs 
during the processing of a taxpayer's case after all prerequisites to 
the act, such as conferences and review by supervisors, have taken 
place. A decision concerning the proper application of federal tax law 
(or other federal or state law) is not a ministerial act.
    (c) Examples. The following examples illustrate the provisions of 
paragraphs (b) (1) and (2) of this section. Unless otherwise stated, for 
purposes of the examples, no significant aspect of any error or delay is 
attributable to the taxpayer, and the IRS has contacted the taxpayer in 
writing with respect to the deficiency or payment. The examples are as 
follows:

    Example 1. A taxpayer moves from one state to another before the IRS 
selects the taxpayer's income tax return for examination. A letter 
explaining that the return has been selected for examination is sent to 
the taxpayer's old address and then forwarded to the new address. The 
taxpayer timely responds, asking that the audit be transferred to the 
IRS's district office that is nearest the new address. The group manager 
timely approves the request. After the request for transfer has been 
approved, the transfer of the case is a ministerial act. The 
Commissioner may (in the Commissioner's discretion) abate interest 
attributable to any unreasonable delay in transferring the case.
    Example 2. An examination of a taxpayer's income tax return reveals 
a deficiency with respect to which a notice of deficiency will be 
issued. The taxpayer and the IRS identify all agreed and unagreed 
issues, the notice is prepared and reviewed (including review by 
District Counsel, if necessary), and any other relevant prerequisites 
are completed. The issuance of the notice of deficiency is a ministerial 
act. The Commissioner may (in the Commissioner's discretion) abate 
interest attributable to any unreasonable delay in issuing the notice.
    Example 3. A revenue agent is sent to a training course for an 
extended period of time, and the agent's supervisor decides not to 
reassign the agent's cases. During the training course, no work is done 
on the cases assigned to the agent. The decision to send the revenue 
agent to the training course and the decision not to reassign the 
agent's cases are not ministerial acts; however, both decisions are 
managerial acts. The Commissioner may (in the Commissioner's discretion) 
abate interest attributable to any unreasonable delay resulting from 
these decisions.
    Example 4. A taxpayer appears for an office audit and submits all 
necessary documentation and information. The auditor tells the taxpayer 
that the taxpayer will receive a copy of the audit report. However, 
before the report is prepared, the auditor is permanently reassigned to 
another group. An extended period of time passes before the auditor's 
cases are reassigned. The decision to reassign the auditor and the 
decision not to reassign the auditor's cases are not ministerial acts; 
however, they are managerial acts. The Commissioner may (in the 
Commissioner's discretion) abate interest attributable to any 
unreasonable delay resulting from these decisions.
    Example 5. A taxpayer is notified that the IRS intends to audit the 
taxpayer's income tax return. The agent assigned to the case is granted 
sick leave for an extended period of time, and the taxpayer's case is 
not reassigned. The decision to grant sick leave and the decision not to 
reassign the taxpayer's case to another agent are not ministerial acts; 
however, they are managerial acts. The Commissioner may (in the 
Commissioner's discretion) abate interest attributable to any 
unreasonable delay caused by these decisions.
    Example 6. A revenue agent has completed an examination of the 
income tax return of a taxpayer. There are issues that are not agreed 
upon between the taxpayer and the IRS. Before the notice of deficiency 
is prepared and reviewed, a clerical employee misplaces the taxpayer's 
case file. The act of misplacing the case file is a managerial act. The 
Commissioner may (in the Commissioner's discretion) abate interest 
attributable to any unreasonable delay resulting from the file being 
misplaced.
    Example 7. A taxpayer invests in a tax shelter and reports a loss 
from the tax shelter on the taxpayer's income tax return. IRS personnel 
conduct an extensive examination of the tax shelter, and the processing 
of the taxpayer's case is delayed because of that examination. The 
decision to delay the processing of the taxpayer's case until the 
completion of the examination of the tax shelter is a decision on how to 
organize the processing of tax returns. This is a general administrative 
decision. Consequently, interest attributable to a delay caused by this 
decision cannot be abated under paragraph (a) of this section.

[[Page 356]]

    Example 8. A taxpayer claims a loss on the taxpayer's income tax 
return and is notified that the IRS intends to examine the return. 
However, a decision is made not to commence the examination of the 
taxpayer's return until the processing of another return, for which the 
statute of limitations is about to expire, is completed. The decision on 
how to prioritize the processing of returns based on the expiration of 
the statute of limitations is a general administrative decision. 
Consequently, interest attributable to a delay caused by this decision 
cannot be abated under paragraph (a) of this section.
    Example 9. During the examination of an income tax return, there is 
disagreement between the taxpayer and the revenue agent regarding 
certain itemized deductions claimed by the taxpayer on the return. To 
resolve the issue, advice is requested in a timely manner from the 
Office of Chief Counsel on a substantive issue of federal tax law. The 
decision to request advice is a decision concerning the proper 
application of federal tax law; it is neither a ministerial nor a 
managerial act. Consequently, interest attributable to a delay resulting 
from the decision to request advice cannot be abated under paragraph (a) 
of this section.
    Example 10. The facts are the same as in Example 9 except the 
attorney who is assigned to respond to the request for advice is granted 
leave for an extended period of time. The case is not reassigned during 
the attorney's absence. The decision to grant leave and the decision not 
to reassign the taxpayer's case to another attorney are not ministerial 
acts; however, they are managerial acts. The Commissioner may (in the 
Commissioner's discretion) abate interest attributable to any 
unreasonable delay caused by these decisions.
    Example 11. A taxpayer contacts an IRS employee and requests 
information with respect to the amount due to satisfy the taxpayer's 
income tax liability for a particular taxable year. Because the employee 
fails to access the most recent data, the employee gives the taxpayer an 
incorrect amount due. As a result, the taxpayer pays less than the 
amount required to satisfy the tax liability. Accessing the most recent 
data is a ministerial act. The Commissioner may (in the Commissioner's 
discretion) abate interest attributable to any unreasonable error or 
delay arising from giving the taxpayer an incorrect amount due to 
satisfy the taxpayer's income tax liability.
    Example 12. A taxpayer contacts an IRS employee and requests 
information with respect to the amount due to satisfy the taxpayer's 
income tax liability for a particular taxable year. To determine the 
current amount due, the employee must interpret complex provisions of 
federal tax law involving net operating loss carrybacks and foreign tax 
credits. Because the employee incorrectly interprets these provisions, 
the employee gives the taxpayer an incorrect amount due. As a result, 
the taxpayer pays less than the amount required to satisfy the tax 
liability. Interpreting complex provisions of federal tax law is neither 
a ministerial nor a managerial act. Consequently, interest attributable 
to an error or delay arising from giving the taxpayer an incorrect 
amount due to satisfy the taxpayer's income tax liability in this 
situation cannot be abated under paragraph (a) of this section.
    Example 13. A taxpayer moves from one state to another after the IRS 
has undertaken an examination of the taxpayer's income tax return. The 
taxpayer asks that the audit be transferred to the IRS's district office 
that is nearest the new address. The group manager approves the request, 
and the case is transferred. Thereafter, the taxpayer moves to yet 
another state, and once again asks that the audit be transferred to the 
IRS's district office that is nearest that new address. The group 
manager approves the request, and the case is again transferred. The 
agent then assigned to the case is granted sick leave for an extended 
period of time, and the taxpayer's case is not reassigned. The 
taxpayer's repeated moves result in a delay in the completion of the 
examination. Under paragraph (a)(2) of this section, interest 
attributable to this delay cannot be abated because a significant aspect 
of this delay is attributable to the taxpayer. However, as in Example 5, 
the Commissioner may (in the Commissioner's discretion) abate interest 
attributable to any unreasonable delay caused by the managerial 
decisions to grant sick leave and not to reassign the taxpayer's case to 
another agent.

    (d) Effective dates--(1) In general. Except as provided in paragraph 
(d)(2) of this section, the provisions of this section apply to interest 
accruing with respect to deficiencies or payments of any tax described 
in section 6212(a) for taxable years beginning after July 30, 1996.
    (2) Special rules--(i) Estate tax. The provisions of this section 
apply to interest accruing with respect to deficiencies or payments of--
    (A) Estate tax imposed under section 2001 on estates of decedents 
dying after July 30, 1996;
    (B) The additional estate tax imposed under sections 2032A(c) and 
2056A(b)(1)(B) in the case of taxable events occurring after July 30, 
1996; and
    (C) The additional estate tax imposed under section 2056A(b)(1)(A) 
in the case of taxable events occurring after December 31, 1996.

[[Page 357]]

    (ii) Gift tax. The provisions of this section apply to interest 
accruing with respect to deficiencies or payments of gift tax imposed 
under chapter 12 on gifts made after December 31, 1996.
    (iii) Generation-skipping transfer tax. The provisions of this 
section apply to interest accruing with respect to deficiencies or 
payments of generation-skipping transfer tax imposed under chapter 13--
    (A) On direct skips occurring at death, if the transferor dies after 
July 30, 1996; and
    (B) On inter vivos direct skips, and all taxable terminations and 
taxable distributions occurring after December 31, 1996.

[T.D. 8789, 63 FR 70013, Dec. 18, 1998]